1. Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

2. Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this repayment. We may refuse to repay until we have received the goods back, checked them and found them to be in perfect condition, or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Opened food items and individual items/products manufactured at the customer's request are excluded from cancellation.

3. Sample cancellation form

If you want to cancel the contract, please fill out this form and send it back to us.

Please send returns and the completed cancellation form to the following address:

Growing Karma GmbH
Zur Dorfstraße 24
15806 Schünow

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

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Order number / Order:

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Ordered on (*)/received on (*)

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Name of the consumer(s)

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address of the consumer(s)

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signature of the consumer(s)
(only for notification on paper)

Date: __________________________

(*) Delete as appropriate

Download sample cancellation form

4. Obligation to pay compensation

If the customer cannot return the goods received to Growing Karma in whole or in part, or only in a deteriorated condition, he must pay us compensation for the value. This does not apply to the surrender of goods if their deterioration was caused solely by their inspection - as would have been possible in a store, for example.

Furthermore, the customer can avoid the obligation to pay compensation by not using the item as if it were his own property and by refraining from doing anything that could impair its value.